Privacy Policy

[last updated January 2026]

The business of Carefree on Komba is accommodation, a private self-catering apartment. and involves the collection of Personal Information from individuals who may be interested in this specific type of service/product.

We use advertising, for example on social media sites, to attract individuals that may be interested in self-catering accommodation . We are up front and open about what we do, and this Privacy Policy sets out how we collect your personal data, what we do with it, who we give it to, how we keep it safe and how long we store it for. We believe that transparency is important, and we strive to do our best to protect your personal information in accordance with this Privacy Policy.

DEFINITIONS

When we talk about 'us', we mean Carefree on Komba. We are the operator of this website. When we talk about 'you', we mean the person using this website or services of this website.

'Personal data' or 'personal information' is information that directly identifies you, such as your name and email address, or data that could be used, on its own or in combination with other data, to identify you.

It is very important to us to protect your personal data and to use it strictly in adherence with applicable privacy and data protection laws.

STAYING ANONYMOUS

You can browse our website anonymously, although cookies may be collected. You will not be able to contact us anonymously.

COLLECTION OF DATA

We collect personal data about you when you give it to us or explicitly consent for it to be given to us via any of the booking platforms such as Booking.com or AirBnB, etc.

This generally occurs when you complete an online contact form, email us or make contact via whatsapp/ or call in which case you have chosen to consent to the collection of your personal data.

We collect and process the minimum amount of information we need to be able to contact you about our accommodation and answer your query about the accommodation that you have expressed interest in, or to meet a legal obligation such as is required by the Tourism Board of Madagascar.

This information can include:

your first name and last name
your email address
your phone number
your passport number
your gender and age
your bank card details

We will not seek sensitive personal data from you, such as health details or information revealing your religious beliefs or ethnic origin.

We will only be using the bank card details to process a deposit or settlement for the accommodation.

We may also use ‘cookies’ on our website to provide a way for the website to recognise you and keep a track of your preferences, and to enable you to contact us directly from the website.

Cookies may also be used to optimise website speed for your convenience, to allow you to customize our web pages and so that you do not have to keep filling in your details repeatedly. We may collect information about your IP address and how you used our site.

That data collected by cookies does not usually identify you, but may be combined with other information to identify you. If we identify you using information from cookies, we may use that information to track how you use our website and send you information more specific to your needs, or to invite you to purchase one of our services.

You can read more about how we use cookies on our Cookies page https://carefreeonkomba.com/cookie-policy

USE OF DATA

We do not sell your personal data to anyone who may use your personal data to contact you about products or services they deliver or sell.

We may receive your data via a booking platform or directly from you, and this data will be used to process your booking, confirm your booking and to contact you prior and during your stay to allow communication regarding arrival, answer your queries or sharing of pertinent detail regarding your stay.

We may also process your usage data (your IP address, geographical location and manner in which you used our site etc) for our legitimate business purpose of monitoring and improving our website.

We will also disclose your personal data where legally compelled to do so.

STORAGE AND DISCLOSURE OF DATA

The personal data you provide to us may be stored by us or the booking platform which has strict security to ensure data protection, integrity and confidentiality.

While we do our best to ensure the security of your data, no storage is 100% secure and we cannot guarantee the safety of your data. Your data may be transferred to, and stored, on computers outside of your state or country and the data protection laws may be different from those where you live. By agreeing to this policy, you agree to such a transfer.

DATA RIGHTS

At your request, we will tell you what personal data about you is being processed, on what basis, and by whom. If you decide your data should not be processed for one or more purposes, you may withdraw your consent from using your data in that way. Please note that we will action your request as soon as practically possible however such a request will not take effect immediately and you may still be contacted in the meantime.

You may amend inaccurate, incomplete or outdated personal data at any time by applying directly to us using the contact information in the schedule below.

You may also request that all personal data we have collected about you be deleted from our records and erased from information stored by any third party organisations processing data on our behalf.

Please let us know if you have any requests, feedback or concerns regarding the way we manage your personal data. Use the contact details listed in the below schedule. We will respond to you within 2-3 days and take action, within reason, as quickly as possible.

Changes to this Privacy Notice

It is important to us that our privacy notice is regularly reviewed and we will do so to keep it relevant and up to date with changing laws.

Our contact details

If you have questions about your information we hold or how we use it, please contact us via email at:

info@carefreeonkomba.com